Side Gallery will re-open on 17th July until the exhibition finishes on October 3rd 2021. The gallery will be open Wednesday-Sundays, 11-5pm (last entry 4pm) during this time. We’ve put changes in place so that you can enjoy a safe visit.
Our 3 floors will be open where you can visit the current exhibition.
We are asking all visitors to book free tickets in advance for an allocated time slot. This will help us manage the number of people visiting. Currently we are limiting entry to 12 people at a time.
We are asking asking all visitors to wear a face covering when visiting Side. Face coverings are mandatory for all visitors except those with health and breathing issues, and children under the age of 11, in line with government guidelines.
You can read about the changes we’ve made below, as well as some guidance we’d like you to follow when visiting.
Please remember, stay at home if you’re feeling unwell, or have been in contact with someone who has coronavirus, and follow NHS coronavirus guidelines.
In order to help reduce the risk of a local outbreak of coronavirus we are asking for contact details of all visitors. When you book in advance, we will ask for contact details of the person making the booking. If you arrive without an advance booking, a member of staff will ask for your contact details. In line with guidance issued by the government, we will keep your details for 21 days. We will only share them with NHS Test and Trace if asked, in the event of a fellow visitor testing positive for coronavirus.
BEFORE YOU VISIT
Booking Tickets
- We’re asking all visitors to book a free timed ticket online in advance of their visit. This will help us manage the number of people visiting at any one time, and ensure everyone can keep a safe distance.
- You will be able to book up to a maximum of 6 tickets, for yourself and those in your household or bubble.
- Tickets are available Wednesday – Sunday, 11 am – 5 pm, with last entry at 4 pm.
- For anyone unable to book online we recommend calling 0191 232 2208 and we will organise your tickets.
- A limited number of tickets will be available on the day for those visitors who have not booked in advance. For any visitors who arrive at Side without a ticket you might to have to queue until numbers are safe for you to enter, but we recommend everyone books online in advance to avoid disappointment.
Arriving at Side Gallery
- Please only arrive just before your allocated time slot. You may have to join a small queue but we will be doing everything we can to ensure this is as short a time as possible. If you have not arrived by 15 minutes into your timeslot we might give your slot away to walk-in bookings.
- Your temperature will be taken at the time of entry, if you have a fever you should follow government guidance and will not be allowed entry.
- Please ensure you are wearing a face covering before entering the building. Face coverings are mandatory for all visitors except those with health and breathing issues, and children under the age of 11, in line with government guidelines.
- At the open gallery door will welcome you and ask for your tickets. You do not need to print your tickets out, you can present these on your mobile phone or give your name.
- There will be a one way system in place. There will be markings on the floor showing this route. We ask that all visitors maintain social distancing to keep everyone safe.
Visits on the day
- Please join the queue and let us know you have not booked a ticket. If there is space, you will be asked for your contact details and allowed admission. Unfortunately we cannot guarantee you will be allowed entry if you have not booked, so we recommend everyone books online in advance to avoid disappointment.
- In order to help reduce the risk of a local outbreak of coronavirus we are taking contact details of visitors who do not book in advance. In line with guidance issued by the government, we will keep your details for 21 days. We will only share them with NHS Test and Trace, in the event of a fellow visitor testing positive for coronavirus.
- Please bring a face covering with you, face coverings are mandatory and must be worn by all visitors. Face coverings are mandatory for all visitors except those with health and breathing issues, and children under the age of 11, in line with government guidelines.
Facilities
- Our Shop will be open. Contactless/card payments only.
- The accessible toilets will be open in case of emergency and cleaned after each timeslot, as well as baby changing facilities.
- Please listen to and respect any guidance offered our team when you visit.
- Usually, we are able to chat to you about our exhibitions when you visit. During this time we may not be able to do this in as much detail. This is for everyone’s safety and we look forward to returning to longer conversations in the future.
STAYING SAFE
Safety Measures
- We’re asking all visitors to maintain social distancing measures when visiting.
- Face coverings must be worn when visiting Side Gallery. Face coverings are mandatory for all visitors except those with health and breathing issues, and children under the age of 11, in line with government guidelines. This is in line with government guidelines.
- We’ve implemented a one way system for the exhibition. Please follow the markings on the floor, which will tell you where to go.
- There will be hand sanitising points throughout the building for your use.
- Any children in your group must be supervised at all times.
- There will be increased cleaning of Side including toilet facilities, door handles, rails and other areas throughout the building. These will be cleaned between every time slot and throughout your visit.
- Contactless/card payments only will be accepted.
- Staff will be wearing face coverings or visors. There will be perspex screens in place at the desk.
- Risk assessments have been carried out for both staff and visitor operations. These are regularly reviewed and take into account the latest guidance from the government and Public Health England.
- We are limiting capacity and staggering entry to Side. Entry remains free, but we are asking visitors to pre-book a time slot in advance of their visit if they can.
Get in touch
If you’d like to discuss any of our safety measures in more detail, please get in touch via email side.gallery@amber-online.com
